Terms and Conditions.
Terms & Conditions
Last updated: 18/6/2026
These Terms & Conditions govern the sale of products through eu.bioeffect.com (the "Website"). By placing an order through the Website, you agree to be bound by these Terms & Conditions.
1. About Us
The Website is operated by:
BIOEFFECT
Registered Address: Víkurhvarf 7
Company Registration Number: 630309-0180
VAT Number: PL5263703931
Email: bioeffect@eu.bioeffect.com
Throughout these Terms, "BIOEFFECT", "we", "us", and "our" refer to the company identified above.
2. Eligibility
By placing an order through the Website, you confirm that:
- You are at least 18 years of age or have permission from a parent or legal guardian.
- The information you provide is accurate and complete.
- You are legally capable of entering into binding contracts.
3. Products
We make reasonable efforts to ensure that product descriptions, images, ingredients, and pricing are accurate.
However:
- Product packaging may vary from images shown online.
- Colours may appear differently depending on your device.
- We reserve the right to discontinue products without notice.
BIOEFFECT products are intended for personal use only and may not be purchased for resale without our prior written consent.
4. Pricing
All prices displayed on the Website are shown in the applicable local currency and include VAT where required by law unless otherwise stated.
Shipping charges, if applicable, will be displayed during checkout before you complete your order.
We reserve the right to change prices at any time. Price changes will not affect orders that have already been accepted.
5. Orders
Your order constitutes an offer to purchase products from BIOEFFECT.
After placing an order, you will receive an email acknowledging receipt of your order. This acknowledgement does not constitute acceptance.
A contract is formed only when we dispatch the products and send a shipping confirmation email.
We reserve the right to refuse or cancel any order where:
- Products are unavailable;
- Payment cannot be authorised;
- Fraud is suspected;
- An obvious pricing or technical error has occurred.
6. Payment
We accept the payment methods displayed at checkout.
Payment must be received in full before products are dispatched.
All payment transactions are processed through secure third-party payment providers.
7. Delivery
Delivery times are estimates only and are not guaranteed.
BIOEFFECT is not responsible for delays caused by:
- Customs procedures;
- Postal services;
- Carrier delays;
- Events beyond our reasonable control.
Risk in the products passes to you upon delivery.
Ownership of the products transfers once full payment has been received.
8. Right of Withdrawal and Returns
Consumers may have a statutory right to withdraw from their purchase.
Returns, refunds, and your right of withdrawal are governed by our Returns & Right of Withdrawal Policy, which forms part of these Terms & Conditions.
Nothing in these Terms affects any rights granted to consumers under applicable law.
9. Defective Products
If you believe a product is defective, damaged, or incorrectly supplied, please contact Customer Service as soon as possible.
Your legal rights regarding defective goods remain unaffected.
10. Intellectual Property
All content on the Website, including text, graphics, images, logos, videos, trademarks, product names, and designs, is owned by or licensed to BIOEFFECT and is protected by intellectual property laws.
No content may be copied, reproduced, distributed, or used without our prior written permission.
11. Limitation of Liability
Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.
Subject to the foregoing, BIOEFFECT shall not be liable for:
- Indirect or consequential losses;
- Loss of profits;
- Loss of business opportunities;
- Loss of data.
Our total liability relating to any order shall not exceed the amount paid for the relevant products.
12. Privacy
Your personal information will be processed in accordance with our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use, and protect your personal data.
13. Force Majeure
BIOEFFECT shall not be liable for delays or failures resulting from circumstances beyond our reasonable control, including:
- Natural disasters;
- Strikes;
- Transport disruptions;
- Government actions;
- Internet or telecommunications failures.
14. Consumer Rights
If you are purchasing as a consumer, nothing in these Terms & Conditions shall limit or exclude any rights granted to you under applicable consumer protection laws.
15. Changes to These Terms
We reserve the right to amend these Terms & Conditions from time to time.
Any updates will be published on this page and will apply to future orders.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Iceland.
If you are a consumer residing in another European Economic Area country, you also benefit from any mandatory consumer protections available under the laws of your country of residence.
17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at: